999gk Terms and Conditions

01 General Provisions and Definitions

The following terms used in these Terms carry specific meanings:

• "Platform" refers to the 999gk website, mobile version, and all services included within it.
• "Member" refers to any person who has opened an account on 999gk or is using the platform.
• "Services" refers to slot games, live casino, cricket betting, tennis betting, and other entertainment activities.
• "Transaction" refers to any deposit, withdrawal, or betting activity on the platform.
• "Bonus" refers to any financial or non-financial benefit provided by the platform.

These Terms are written in Bengali and apply to users in Bangladesh. If any part of these Terms is unclear, please contact our support team via live chat.

02 Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years old to use the 999gk platform. Minors are strictly prohibited from opening an account on the platform. The platform reserves the right to verify age at any time, and accounts that fail to prove age will be suspended.

2.2 One Account Policy

Only one active account is allowed per person, household, device, or IP address. If an attempt is made to open multiple accounts, all accounts will be closed and all associated balances may be forfeited.

2.3 Accurate Information

You must provide true and accurate information at the time of registration. If false information is provided, 999gk reserves the right to close the account without prior notice. Any change to your information must be reported to the support team immediately.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. 999gk will not be liable for any loss arising from sharing account details with a third party. Report any unauthorized access to us immediately.

03 Deposit and Withdrawal Policy

3.1 Deposit Terms

The minimum deposit amount on 999gk is ৳500. Accepted payment methods are: bKash, Nagad, Rocket, and bank transfer. Once a deposit is processed, it is generally credited to the account instantly.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.

3.3 Verification Process

For security purposes, 999gk may verify your identity before processing a withdrawal request. Any delay in providing the required documents may also delay the withdrawal process.

3.4 Currency and Conversion

All transactions on the platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

• Minimum deposit: ৳500 (all methods)
• Minimum withdrawal: ৳500
• Withdrawal time: within 1 hour
• Accepted methods: bKash, Nagad, Rocket, bank transfer

04 Bonus and Promotion Terms

4.1 Welcome Bonus

999gk offers new members a 120% bonus on their first deposit, up to a maximum of ৳20,000. To receive this bonus, the first deposit must be at least ৳500.

4.2 Wagering Requirement

A 15x (fifteen times) wagering requirement must be met before a bonus can be withdrawn. This means if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing.

4.3 Bonus Usage Restrictions

Bonus funds may only be used on approved games. Some games may not contribute to bonus wagering. If evidence of bonus abuse is found, 999gk reserves the right to cancel the bonus and any associated winnings.

4.4 Promotion Changes

999gk reserves the right to change, suspend, or cancel any bonus offer, promotion, or reward at any time. Contact the support team for current promotion terms.

05 Gaming Rules and Fair Play

5.1 General Policy

999gk is committed to ensuring a fair and transparent gaming environment for all members. All games are powered by Random Number Generator (RNG) technology. Live casino games are operated by specialist dealers.

5.2 Prohibited Activities

The following activities are strictly prohibited on the platform:

• Any form of cheating or fraud
• Hacking or attempting unauthorized access to the system or software
• Placing artificial bets or using multiple accounts to abuse bonuses
• Using third-party software or bots
• Using the platform for money laundering
• Harassing or behaving inappropriately toward other members

5.3 Failed Bets and Technical Errors

If a technical error affects the outcome of a game, 999gk reserves the right to cancel that round and refund the amount wagered. 999gk will not be liable for any loss caused by an internet disconnection.

06 VIP Program and Loyalty Rewards

The 999gk VIP program has five tiers. Members can advance to higher tiers through regular gaming activity and enjoy increased benefits:

• Bronze — Weekly cashback up to 0.2%
• Silver — Weekly cashback up to 0.3%
• Gold — Weekly cashback up to 0.5%
• Platinum — Weekly cashback up to 0.6%
• Diamond — Weekly cashback up to 0.8%

VIP tier determination and cashback calculation are at the discretion of 999gk. Contact the support team for full details on VIP benefits. VIP status may be reviewed after a period of inactivity.

07 Responsible Gaming

999gk places the highest importance on responsible gaming. Gaming should be for entertainment, not as a means of earning money.

7.1 Self-Control Tools

Members can set deposit limits, betting limits, or time limits on their own accounts. A self-exclusion option is available for those who need a temporary or permanent break.

7.2 Support

If you notice any signs of gaming addiction, contact the support team immediately. For detailed guidance, visit our Responsible Gaming page.

08 Privacy and Data Protection

Protecting your personal information is of great importance to 999gk. All data is secured by industry-standard SSL encryption. Your information is not sold or transferred to third parties, except where required by law.

To learn more about how your personal information is managed, read our Privacy Policy.

09 Account Suspension and Closure

9.1 Closure by 999gk

999gk may investigate, suspend, or close any account in the following circumstances:

• Any breach of these Terms
• Suspicion of fraudulent activity
• Providing false information
• Extended period of inactivity
• Legal or regulatory reasons

9.2 Closure by Member

A member may request to close their account at any time by contacting the support team. All pending withdrawals must be completed before the account is closed.

10 Limitation of Liability

To the maximum extent permitted by applicable law, 999gk will not be liable for:

• Loss caused by internet disconnection
• Issues arising from errors in third-party services
• Force majeure events (natural disasters, war, cyber attacks, etc.)
• Account information being compromised due to a member's own negligence

999gk will never be liable for indirect or incidental damages beyond actual losses.

11 Dispute Resolution

If you have a dispute or complaint, please contact our support team first. 999gk is committed to resolving all valid complaints honestly and promptly.

If a resolution is not reached through the support team, the matter may be escalated to senior management. All dispute resolution processes will be conducted in Bengali.

• Email: [email protected]
• Live Chat: 24/7 Bengali Support

12 Changes to Terms

999gk reserves the right to change these Terms at any time. Members will be notified by email of any significant changes. Continued use of the platform after any changes will be considered acceptance of the new Terms.

The date of the most recent Terms will always be displayed at the top of this page. If you have any questions about the Terms, please contact the support team.

13 Contact and Support

For any questions, comments, or complaints about these Terms, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali — visit the platform and click the chat button

Our support team is with you at any hour of the day. For more information, also visit our FAQ page.